This Privacy Policy explains how JobWorth IQ collects, uses, discloses, and protects information when you use jobworthiq.com, the JobWorth IQ application, and related services.
Information we collect
Information you provide
We may collect your name, email address, account credentials, business profile information, communications, preferences, and other information you choose to provide.
Customer information entered by users
You may enter customer names, contact details, addresses, project details, estimate terms, notes, and similar information to prepare and deliver quotes. You are responsible for having the right and any required permission to enter customer information into JobWorth IQ.
Job, quote, pricing, and business data
We process information you enter about jobs and quotes, including pricing, labor, materials, overhead, subcontractors, taxes, margins, estimates, customer-facing descriptions, business settings, and job history.
Technical, device, and usage data
We may collect IP address, browser and device type, operating system, referring pages, dates and times of access, pages or features used, error and diagnostic data, and other information about how the service performs and is used.
How we use information
- Provide, maintain, secure, and improve JobWorth IQ.
- Create accounts, authenticate users, and save business settings.
- Calculate job pricing and generate, store, export, and deliver quotes.
- Process subscriptions and manage billing status.
- Send service, transactional, support, security, and legally required communications.
- Troubleshoot errors, prevent fraud or misuse, and protect users and the service.
- Understand feature usage and develop improvements.
- Comply with law and enforce our agreements.
Stripe, email delivery, and service providers
Stripe and payment processing
Paid subscriptions are processed by Stripe. Stripe may collect payment information and other details needed to complete a transaction, prevent fraud, and manage billing. Stripe handles this information under its own privacy terms.
Email delivery providers
We may use third-party email delivery providers to send account messages, customer quotes, notifications, and support communications. These providers process the sender, recipient, subject, content, delivery status, and related technical data needed to deliver and monitor email.
Other service providers
We may share information with vendors that support hosting, storage, authentication, analytics, customer support, security, error monitoring, and other service operations. They may use information only to provide services to us or as otherwise permitted by law.
Cookies, local storage, and data retention
Cookies and local storage
JobWorth IQ may use cookies, browser local storage, and similar technologies to keep you signed in, remember preferences, protect accounts, measure usage, and support core functionality. Browser settings may let you block or delete these technologies, but some features may then stop working correctly.
Data retention
We retain information for as long as reasonably necessary to provide the service, maintain accounts and records, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and support legitimate business needs. Retention periods vary by data type and purpose. We may retain limited information after account closure when required or permitted by law.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for using a strong password, protecting account access, and promptly notifying us of suspected unauthorized use.
Your privacy choices
You may update certain account and business information in the service. You may contact us to request access, correction, or deletion of personal information, or to ask questions about our practices. We may need to verify your identity and may retain information when legally permitted or required.
U.S. privacy rights
Depending on where you live, U.S. state law may provide rights to know, access, correct, delete, or receive a portable copy of certain personal information, and to appeal a denied request. You may also have the right to opt out of certain sales, sharing, or targeted advertising. JobWorth IQ does not sell personal information to advertisers. We will not discriminate against you for exercising applicable privacy rights.
To submit a privacy request, email support@jobworthiq.com. Authorized agents may submit requests where permitted by law, subject to verification.
Children under 13
JobWorth IQ is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy with a new effective date and may provide additional notice when required by law or when changes are material.